Urban

Customer Support Line  (604) 439-8531

For Urban Networks customers on our hi-speed internet access, we offer two support plans; residential and commercial support.

Residential Internet Support
Fast, friendly and knowledgeable staff available seven days a week.

Customer Care Hours
Monday - Thursday 8AM - 9PM
Friday 8AM - 8PM
Saturday 10AM - 6PM
Sunday 9AM - 5PM

Business Internet Support
A robust support plan is essential to today's business needs. Urban's commercial support team provides around the clock, 24/7/365 technical support.

1
Residential Internet Support
For Urban Networks customers on our residential hi-speed Internet.
contact us
2
Business Internet Support
For Urban Networks business clients on our commercial hi-speed access.
contact us